Seminarinhalt
In diesem intensiven 4-tägigen Kurs lernen die Teilnehmer*innen, wie sie Probleme in Microsoft 365 effizient diagnostizieren und lösen können – von Log Analytics, Entra ID und Exchange Online bis hin zu SharePoint Online und Microsoft Teams – mit Fokus auf Architektur, Tools, Troubleshooting-Methoden und Audit-Logging.
Programm
Tag 1
- Basics Loganalytics & Logging in M365 & EntraID
- Standard Troubleshooting Methods and Possiblillities
- Health monitoring, Service SLA’s, Change Management and Issue Reporting
- Troubleshooting ENTRA ID
- EntraID Architecture Tools, Methods and Audit Logging
- Troubleshooting Identity Synchronisation
- Troubleshooting OAUTH Authentication and SSO
- Troubleshooting Conditional Access
- Troubleshooting App Proxy
- Troubleshooting Exchange Online
- Exchange Online Architecture, Tools, Methods and Logging
- Troubleshooting Exchange Hybrid
- Troubleshooting Mailflow & Message Hygiene
- Troubleshooting Client Connectivity
- Advanced Audit and Activity Logging
- Troubleshooting Sharepoint Online
- Sharepoint Online Archicture Tools, Methods and Logging
- Common Sharepoint Issues and How to Troubleshoot
- Troubleshooting Client Connectivity & Sharing
- Monitoring and Reporting
- Troubleshooting Microsoft Teams
- Microsoft Teams Architecture, Tools, Methods and Logging
- Common Teams Issues and How to Troubleshoot
- Common Teams Voice Issues and How to Troubleshoot
- Common Teams Client Issues and How to Troubleshoot
Zielgruppen
Administratoren für EntraID, Teams und Exchange Online, die Standard Troubleshooting Methoden und Techniken entwickeln wollen
Vorkenntnisse
M365 Administration Basis Kenntnisse